Overall Rating
Submitted by A P on Tuesday, Oct 04, 2022
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Very professional place. Their trailers are very good quality. Our company buys several trailers through them and I've never had a problem pulling one of their trailers
Submitted by John Thomas on Sunday, Jun 05, 2022
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Good
Submitted by ลิขิต ต้น on Monday, Apr 25, 2022
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Loaders are good guys ,, unloaded crossmembers in 15 min too quick …believe that Thanks good job
Submitted by Talwinder Singh on Monday, Apr 25, 2022
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Laurie H is an angel from heaven, super polite even though I was rude on the phone. She helped me with my issue and was amazing. The company itself has some flaws because not all warehouses have the same policies. Trying to get ahold of people sometimes is like pulling teeth.
Submitted by Thomas Li on Thursday, Mar 10, 2022
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trailers are OK over all , but if you have some issues ...GOD will not help you there , the management staff is absolutely horrible to work with you , even i did bout over 100 trailers in last few years .
Submitted by Ivan K on Wednesday, May 12, 2021
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The staff members were pretty nice wit me, I was in an out
Submitted by James Williams on Sunday, Jan 24, 2021
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This is how vanguard galvanized steel looks like on 6 months old trailer
Submitted by Nikola Rakic on Saturday, Aug 01, 2020
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Submitted by Hanna Brown on Wednesday, Jul 15, 2020
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I work there treated ok
Submitted by Aaron Christy on Friday, Jul 03, 2020
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If I could give 0 stars I would. They don't call their employees emergency contacts when the employee gets injured. They also tell their employees if they leave work early or go to the hospital after the employee gets a head injury that the employee will be fired. Worst place in the world to work for. I'm absolutely disgusted with their behavior and I plan to sue them. Hope they get shut down and never open again. DO NOT WORK HERE, THEY ARE CROOK'S! I've talked to a lawyer about everything and I was told to sue. I've turned them into OSHA already.
Submitted by Anonymous Anonymous on Monday, Jun 01, 2020
Overall Rating
Bought a 2020 reefer trailer and boy what a nightmare. There was foam leaking out of the floor in between the crossmembers and the walls. Both top corners on the inside are coming apart. Had it at a vanguard dealer (Central Trailer in Altoona, IA) four times for repairs. The trailer is only two months old and the corners are separating again letting moisture into the walls and insulation. One of the brackets holding the side skirts already broke off. Quality control and the actual quality of these trailers is very questionable. I’m being bounced between the dealer and vanguard on the phone while they’re trying to find a resolution. So I’m currently pulling a new trailer around with a hole in the corner. Vanguard wants to try and fix it again for the fifth time. At this point I’m done with patch work and repairs. I think vanguard needs to stand behind their product and admit that the trailer has a manufacturers defect and buy this lemon back. I paid for a brand new defect free trailer and I should get a new defect free trailer. Buyers beware, should have spent a little extra and went with utility or Great Dane instead.
Submitted by Adi H on Sunday, Feb 16, 2020
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