Recent Member Reviews - Page 4

Scott Appel 5 stars rating.

Yard workers are very helpful. Easy yard to get in and out of.

Submitted by Scott Appel on Wednesday, Nov 02, 2022

Terri Cooper 4 stars rating.

The exterior is quite decieving because once inside the interior it's much more massive in scale. Hope to see more companies of this magnitude settle here in NY in the future.

Submitted by Terri Cooper on Tuesday, Nov 01, 2022

Harpreet Virk 5 stars rating.

Good service very nice staff but forklift guys little bit lazy over all good

Submitted by Harpreet Virk on Tuesday, Nov 01, 2022

Landon Edwards 5 stars rating.

Had a problem with handling damage on an order. Spoke to Hazel in customer service and my product was promptly replaced. All she asked for was pictures, and as soon as she received them a replacement was in transit. You can't ask for a better response.

Submitted by Landon Edwards on Sunday, Oct 30, 2022

Eliaquim Borja 5 stars rating.

Submitted by Eliaquim Borja on Sunday, Oct 30, 2022

Gavyn Ellis 5 stars rating.

Submitted by Gavyn Ellis on Sunday, Oct 30, 2022

Jonathan Nice 5 stars rating.

Randy was great and very knowledgeable about getting us the boat that fit us best. Casey made the application process fast and smooth. Casey was also very knowledgeable and helped us with any questions we had. We decided to have someone give us a demo of our new boat on the water which came with the deal. Brian came and really did a great job of showing us everything we needed to know about our new Hurricane boat. With his demo we feel way more confident and comfortable taking the boat out. The windward boat team was great all the way around and I would highly recommend them to anyone.

Submitted by Jonathan Nice on Sunday, Oct 30, 2022

Jack McKinney 1 stars rating.

BASED UPON THERE NAME AND THE EXTENSIVE DEALER NETWORK FOR SERVICE AND SUPPORT, BOUGHT AND HAD GENERAX (LOCAL DEALER) INSTALL A 24KW SYSTEM WITH ALL THE BELLS AND WHISTLES INCLUDING 10 YR WARRANTY ON ALL PARTS AND SERVICE IN APRIL, 2022. DURING HURRICANE IAN, IT RAN FOR 70 HOURS, THEN CRAPPED OUT WITH A UNDER VOLTAGE DEFAULT (CODE 1902). AFTER INCESSANT CALLING THE SUPPORT TEAM, WHO CLAIMED THEY WERE THE LARGEST IN SW FLORIDA, I RECEIVED AN EMAIL BACK 7 DAYS LATER, THAT THEY WERE TOO BUSY. WHEN THE TECH FINALLY SHOWED, HE SAID HE WOULD BE BACK IN 48 HOURS WITH THE REPAIR PART. 14 DAYS LATER, NO ONE CAME; NO ONE CALLED. I CALLED AGAIN TODAY 10/27, AND BEGGED FOR A RETURN CALL. REC'D AN EMAIL BACK THAT THE TECH FOR MY AREA WAS WAS TOO BUSY AND MAYBE SOMEONE MIGHT BE AVAILABLE BY THXGVG. I WISH I HAD SEEN THIS PLETHORA OF SERVICE COMPLAINTS, AS I WOULD HAVE SOUGHT A RELIABLE PRODUCT MANUFACTURER AND A TRUE SERVICE PROVIDER. WHAT GOOD IS A 10 YEAR WARRANTY ON A NEW, VERY EXPENSIVE BACK-UP SYSTEM, IF THE MANUFACTURER/DEALER/SERVICE PROVIDER ARE MALFEASANT?

Submitted by Jack McKinney on Thursday, Oct 27, 2022

Jz 1 stars rating.

I contacted Generac from a quote in May, a man named Shane Flaherty emailed me a questionnaire to fill out and I returned. I never heard back from Shane even though I sent him multiple emails asking for a quote. Bad customer service! Now I read a review that they stole a veterans deposit. I will never consider them again and will gladly tell all friends and family!

Submitted by Jz on Thursday, Oct 27, 2022

Enildo Abreu Sosa 5 stars rating.

Submitted by Enildo Abreu Sosa on Wednesday, Oct 26, 2022

James Bd 5 stars rating.

I work for a company that requires various repairs and plastic fabrications. I also needed a part produced which was a personal project. They are highly skilled and pay attention to great detail. Their team is very personable, and probably the nicest people to deal with in the industry.

Submitted by James Bd on Wednesday, Oct 26, 2022

Dan Mason 5 stars rating.

Helpful staff and more metal than Metallica.

Submitted by Dan Mason on Wednesday, Oct 26, 2022